سياسة الخصوصية

1. Introduction

HCT Group Yemen, the authorized agent in the Republic of Yemen of HCT Group (High Cloud Technologies LLC), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us in any capacity.

2. Information We Collect

We may collect and process the following categories of personal data:

Contact Information: Name, email address, phone number, company name, and job title when you submit a contact form, request a consultation, or subscribe to our communications.

Technical Data: IP address, browser type, operating system, referring URLs, and pages visited on our website, collected automatically through cookies and similar technologies.

Business Data: Information related to procurement inquiries, RFQs, project requirements, and commercial correspondence.

Communication Records: Records of correspondence when you contact us via email, phone, or through our website.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide requested services
• To process and manage procurement and supply chain requests
• To send relevant communications about our telecom solutions, equipment, and services
• To improve our website, services, and customer experience
• To comply with legal obligations and regulatory requirements
• To protect our legitimate business interests and enforce our agreements

4. Data Sharing

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights, property, or safety of HCT Group, our clients, or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments of our systems and processes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Business correspondence and procurement records may be retained for up to seven years in accordance with Yemeni commercial law requirements.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Withdraw consent where processing is based on your consent

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

9. Contact Us

For any questions or requests regarding this Privacy Policy or your personal data, please contact us:

HCT Group Yemen (authorized agent of High Cloud Technologies LLC)

[Street address – TBC], Sana'a, Republic of Yemen

Email: info@hctgroup-ye.com

Phone: +967 1 000 000

Website: hctgroup-ye.com

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.